Shipping Policy

Effective Date: June 30, 2026

Thank you for shopping with Green's Whole Foods. We are committed to processing and shipping your order as quickly as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been received.

• Orders are processed Monday through Friday, excluding weekends and holidays.

• During periods of high order volume, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address, selected shipping method, and the weight or size of your order.

From time to time, we may offer free shipping promotions on qualifying orders.

Shipping Times

Estimated delivery times vary depending on your location and the shipping option selected at checkout.

Typical delivery estimates are:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days (where available)

Delivery times are estimates only and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, when available.

Please allow up to 24 hours for tracking information to become active.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

• Weather conditions

• Carrier delays

• High shipping volumes

• Customs processing (for international orders)

• Other unforeseen events

Green's Whole Foods is not responsible for delays caused by shipping carriers or events outside of our reasonable control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and your order has not yet shipped, please contact us as soon as possible.

If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply before the order can be resent.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to help resolve the issue as quickly as possible.

International Shipping

International shipping may be available to select countries.

Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

Questions

If you have any questions regarding shipping or your order, please contact our customer support team through the contact information provided on our website.