Return & Refund Policy

Effective Date: June 30, 2026

At Green's Whole Foods, we want you to be satisfied with your purchase. If you are not completely satisfied, we're here to help.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order confirmation is required.

Certain products are not eligible for return, including:

• Opened or used food products.

• Perishable goods.

• Gift cards.

• Downloadable digital products.

• Clearance or final sale items.

Refunds

Once your returned item is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original method of payment. Depending on your financial institution, it may take 5–10 business days for the refund to appear in your account.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue as quickly as possible.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact our customer support team.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or the item arrived damaged or defective.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Order Cancellations

Orders may be canceled before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Contact Us

If you have any questions regarding this Return & Refund Policy or need assistance with a return, please contact our customer support team through the contact information provided on our website.